This Privacy Policy describes how AVL Lifestyle, LLC (referred to as "we", "us", or "our") collects, uses, and protects the personal information of visitors to our website, users of our services, and clients of our programs. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, including when you:
Sign up for our services, training programs, or coaching.
Contact us via email, phone, or through our website forms.
Subscribe to our newsletters or other communications.
The types of personal information we may collect include:
Your name, email address, phone number, and physical address.
Payment information when purchasing our services.
Information about your preferences and interests in real estate education and training.
2. SMS/Text Message Communications
Collection and Use of Mobile Information
When you opt in to receive SMS/text messages from AVL Lifestyle, LLC and Arbitrage Empire Program, we collect and store your mobile phone number and consent information. We use this information to send you:
Appointment reminders and booking confirmations
Training program updates and notifications
Educational content and course information
Promotional offers and special deals
Customer support responses and follow-ups
Service-related announcements
Your Mobile Information is Protected
We will NOT sell, rent, lease, or share your mobile phone number with third parties for their own marketing purposes. Your mobile information is treated with the same confidentiality as your other personal data. We may share your mobile information only with authorized service providers (such as SMS delivery platforms like Twilio) who help us send text messages, and they are contractually prohibited from using your information for any other purpose.
Message Frequency and Charges
Message frequency varies based on your activity, program enrollment, and preferences. You may receive approximately 2-8 messages per week, though frequency may be higher during active training periods or promotional campaigns. Standard message and data rates may apply based on your mobile carrier's plan. We do not charge for messages, but your carrier may.
Opt-Out Rights
You have the right to opt out of SMS messages at any time by:
Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
Emailing us at admin@thearbitrageempire.com with "SMS Opt-Out" in the subject line
Calling us at +18392747996
After you opt out, you will receive one final confirmation message confirming your unsubscription. No further messages will be sent unless you explicitly re-subscribe by texting START to our number or re-enrolling through our website.
Help and Support
For help with our SMS program, reply HELP to any message or contact us at admin@thearbitrageempire.com. Our customer support team is available to assist you with any questions about our text messaging service.
SMS Consent Records
We maintain records of your SMS consent, including the date, time, method of opt-in, and consent language shown to you, for a minimum of 4 years in compliance with TCPA (Telephone Consumer Protection Act) requirements.
3. How We Use Your Information
The information we collect is used for the following purposes:
To provide and manage our real estate training and coaching services.
To communicate with you, including sending newsletters, promotional material, SMS messages, or responses to your inquiries.
To process payments and manage transactions.
To improve our services and website based on user feedback and behavior.
To ensure the security of our website and protect against fraud.
4. Sharing of Your Information
We do not sell, rent, trade, or share your personal information, including mobile phone numbers, with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers for the following purposes:
To process payments and fulfill service orders.
To provide marketing, communication, and SMS delivery services on our behalf.
To ensure compliance with legal and regulatory obligations.
All service providers are required to protect your information and use it only for the purposes we specify.
Additionally, we may provide links to third-party websites. Please note that these websites have their own privacy policies, and we are not responsible for their content or privacy practices.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of electronic transmission or storage is 100% secure. As such, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information by contacting us at admin@thearbitrageempire.com.
Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Opt out of SMS messages by replying STOP to any text message.
Request information about what data we hold about you.
7. Data Retention
We retain your personal information, including SMS consent records, for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are maintained for at least 4 years in compliance with TCPA requirements.
8. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to track your activity on our website. This allows us to improve your experience and deliver personalized content. You can control the use of cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.
9. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the most recent update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, including our SMS messaging practices, or if you wish to exercise your rights regarding your personal data, please contact us:
Email: admin@thearbitrageempire.com
Address: 452 NE 31st Street, Miami, FL 33137
Phone: +18392747996
Note: This Privacy Policy is subject to change, and any modifications will be posted on this page. By continuing to use our services after any updates to this Privacy Policy, you acknowledge and agree to the updated terms.
Consent
By using our website and services, and by opting in to receive SMS messages, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.